Proven technology

Model-based AI technology personalized for your business

Built on decades of international experience, Brighterion AI is an unrivalled artificial intelligence and machine learning platform. Its unique abilities are enabled by its powerful Smart Agents technology. From managing credit risk and preventing payments and acquirer fraud to detecting healthcare fraud, waste and abuse, Brighterion’s AI models are powerful solutions for critical decision making. The result is reduced false positives, more accurate results and millions of dollars of savings.

Brighterion, powered by Smart Agents

Smart Agents is the only AI financial risk technology with the ability to overcome the limits of legacy machine learning technologies to allow personalization, adaptability and self-learning. Smart Agents do not rely on pre-programmed rules and do not try to anticipate every possible scenario. Instead, they create profiles specific to each entity and behave according to their goals, observations and the knowledge they continuously acquire through their interactions with each other. Each Smart Agent pulls all relevant data across multiple channels to produce robust virtual profiles. Each profile is automatically updated in real time and the resulting intelligence is shared across entities.


Every model is built based on each customer’s unique business challenge using only the AI tools suited to the client’s needs.

Self learning

The AI model continuously updates each profile in real time and grows stronger over time. The model reliably identifies anomalous behavior through continuous adaptive learning to automatically stay up to date.

One-to-one holistic analysis

Smart Agents provide a 360° view of each entity’s behavior collecting data over time to form a unique profile.

Understand your users’ behaviors through continuous observation at an individual level. With real-time updates, the platform enables decision making specific to each profile, and specific to its unique behavior. This one-to-one behavioral profiling provides unprecedented, omnichannel visibility to identify fraud or predict risk before it happens.

Supports most data sources and formats

Smart Agents build robust virtual profiles by seamlessly accepting data from most data sources, formats and volume. Once the data is received, Smart Agents automatically enrich the data, saving our customers hours of tedious work and allowing them to focus on their businesses.

Brighterion AI model results

  • 100K+ decisions processed per second
  • 99.9999% uptime
  • 10–20x fewer false positives
  • 2-4x Increased detection rates

“Brighterion’s scalability is over twice that of its closest competitor. Its streaming infrastructure with no underlying databases is a key driver of this impressive performance.”

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Brighterion differentiator:
proprietary distributed AI architecture

While our competitors use a selection of legacy database-driven technologies, only Brighterion’s Smart Agents bring a powerful, distributed file system specifically designed to store knowledge and behaviors. This distributed architecture allows lightning speed response times (below 10 milliseconds) as well as end-to-end encryption and traceability. This allows for extraordinary scalability and resilience to disruption as it has no single point of failure. Our customers benefit from 99.9999% uptime.

High through response

High throughput
response time 10 ms
(real time)

Compression 100

Compression 100 X


Enhanced security
(de-personalized data: no
identifiable data in profiles)


Extraordinary scalability
(100B+ decisions per year/100K+
decisions per second)

No database

No database / warehouse

Distributed storage

No single point
of failure

The tools of Smart Agent technology

AI Powered by Smart Agent Technology

While other platforms use one or more AI technologies, only Brighterion’s patented Smart Agents technology selects from a wide range to build the most effective and accurate AI model. Based on our customers’ challenges and goals, Smart Agents select the right tools for the job, testing outcomes until we achieve optimum results.

Every job needs the right tool. When someone is locked out of their house, they can call the fire department but risk having the door knocked down. They may call a surgeon, but even her advanced scalpel skills can’t cut a door open. It’s only by calling a locksmith, combining expertise with the correct tool, that the homeowner gets their door opened.

The same applies to technology tools. Using Smart Agents to choose from all available AI tools, Brighterion experts will adeptly create the right combination to unlock your business challenge in six to eight weeks. To learn more, see our blog post: Next Generation artificial intelligence and machine learning.

The tools of Smart Agent technology explained

Real-time Long-term Profiling

Real-time, long-term profiling

Brighterion’s profiling solution creates hundreds of new features on the fly that are used for scoring. The features generated are derived fields such as grouping, mappings, sets, expressions and more, creating real-time, long-term profiles that track entity behavior.

Brighterion’s profiling uses proprietary algorithms that are database independent and can profile any entity in real time: merchant, agreement, outlet, terminal, merchant segmentations and others. It’ll allow you to monitor a wide variety of merchant data such as production purchasing patterns, suspicious changes in activities, number of transactions over a window of time, entity transaction frequency, comparison of transaction versus authorization to detect anomalies, and trends in the number of chargebacks over time. There is no limit to the number of profiling criteria that can be defined.

  • Real-time profiling – The time window for aggregation can be anywhere from several seconds to several weeks. The counters are updated in real time as transactions are processed
  • Long-term profiling – Profile the same entities over a long time period, from a few months to several years. Long-term profiling is used to establish the baseline behaviors for entities, such as users, IP addresses, and devices. At any time, a window can be defined for aggregation and the user can specify the refresh rate to automatically update the profiling values
  • Recursive profiling – Gain a full view of user behavior by being able to track and monitor the normal behavior of an entity. An example would be to compute the maximum number of times a user logs on to online banking in a week
  • Geo-location profiling – Compute the distance in real time between two zip codes, IP addresses, or other geo-location data to detect abnormal behaviors
  • Multidimensional profiling – Profile multiple entity interactions to link suspicious behaviors together and identify unknown entity links
  • Peer comparison profiling – Compare entities, such as merchants, to their peers in real time to detect any suspicious activity

Fuzzy Logic

Fuzzy logic

Traditional logic typically categorizes information into binary patterns such as, black/white, yes/no, or true/false. Fuzzy logic brings a middle ground where statements can be partially true and partially false to account for much of day-to-day human reasoning. For example, stating that a tall person is over 6′ 2?, traditionally means that people under 6′ 2? are not tall. If a person is nearly 6′ 2?, then common sense says the person is also somewhat tall. Boolean logic states a person is either tall or short and allows no middle ground, while fuzzy logic allows different interpretations for varying degrees of height.

Neural networks, data mining, case-based reasoning (CBR), and business rules can benefit from fuzzy logic. For example, fuzzy logic can be used in CBR to automatically cluster information into categories which improve performance by decreasing sensitivity to noise and outliers. Fuzzy logic also allows business rule experts to write more powerful rules. To learn more, please read our blog post: A closer look at AI: fuzzy logic.

Optimization Suite

Optimization suite

Constraint programming is a powerful paradigm for solving combinatorial search problems that draws on a wide range of techniques from computer science, AI, databases, and operations research. Brighterion’s constraint programming technology relieves programmers of the burden of learning a new language.

Genetic Algorithms

Genetic algorithms

Genetic algorithms (GA) work by simulating the logic of Darwinian selection where only the best performers of a species are selected for reproduction. Over many generations, natural populations evolve according to the principles of natural selection. Those individuals most suited to the environment are more likely to survive and generate offspring, thus transmitting their biological heredity to new generations. A genetic algorithm can be thought of as a population of individuals represented by chromosomes.

In computing terms, a genetic algorithm implements the model of computation by having arrays of bits or characters (binary string) to represent the chromosomes. Each string represents a potential solution. The genetic algorithm then manipulates the most promising chromosomes searching for improved solutions. A genetic algorithm operates through a cycle of three stages:

  1. Build and maintain a population of solutions to a problem
  2. Choose the better solutions for recombination with each other
  3. Use their offspring to replace poorer solutions

Genetic algorithms provide various benefits to existing machine learning technologies such as being able to be used by data mining for the field/attribute selection, and can be combined with neural networks to determine optimal weights and architecture. To learn more, please read our blog post: A closer look at AI: genetic algorithms.

Unsupervised Learning

Unsupervised learning

Unsupervised learning is learning from unlabeled data, where particularly informative privileged variables or labels do not exist. As a result, the greatest challenge is often to differentiate between what is relevant and what is irrelevant in any particular dataset. In the context of classification, the goal is to divide a set of unlabeled data into classes, or clusters. Unsupervised learning also encompasses dimensionality reduction, feature selection, and a number of latent variable models.

Case Based Reasoning

Case-based reasoning

Case-based reasoning (CBR) is a problem-solving paradigm that differs from other major AI approaches. A CBR system can be used in risk monitoring, financial markets, defense, and marketing just to name a few. CBR learns from past experiences to solve new problems. Rather than relying on a domain expert to write the rules or make associations along generalized relationships between problem descriptors and conclusions, a CBR system learns from previous experience in the same way a physician learns from his patients.

A CBR system will create generic cases based on the diagnosis and treatment of previous patients to determine the disease and treatment for a new patient. CBR systems can be built without the need for extracting knowledge from experts, which is difficult and requires time and expertise. The implementation of a CBR system consists of identifying relevant case features and continually learns from each new situation. Generalized cases can provide explanations that are richer than explanations generated by chains of rules. To learn more, please read our blog post: A closer look at AI: case-based reasoning.

Deep Learning

Deep learning

Deep neural networks learn hierarchical layers of representation from the input to perform pattern recognition. When the problem exhibits non-linear properties, deep networks are computationally more attractive than classical neural networks. A deep network can be viewed as a program in which the functions computed by the lower-layered neurons are subroutines. These subroutines are reused many times in the computation of the ?nal program. To learn more, please read our blog post: A closer look at AI: neural networks and deep learning.